BDCiQ
Pay as you go Virtual Call Center that can work alongside your team or be your dealership BDC.
“The partnership with FRIKINtech has been nothing but remarkable.”
“Without engagement you can’t sell a car and FRIKINtech delivers engagement in spades”
“Sadly, it took me over a year to jump on FRIKINtech, and I wish I hadn’t waited so long! This product is FRIKIN awesome!”
Virtual BDC Packages
Internet Lead Response
Follow-up with your dealership’s Internet leads with up to 4 calls, 4 text messages, and 7 emails. And we’ll even stop the clock with your OEM!
Service Calls
Route your inbound service appointment phone number to us and we will schedule those appointments to keep your service writers free to work with customers whose vehicles are already there.
Service Appointment Offers
Entice your incoming service appointments with an offer to upgrade to something newer or sell their car outright to you.
Call Campaigns
Bring your dead leads back to life, or call your lease turn-in customers or anyone who hasn’t used your service department in a while. We can make 3 phone attempts and leave voicemails to whomever you want us to call. We can answer your inbound marketing campaigns as well.
Virtual Receptionist
Route your incoming to calls to our call center and we will make sure all your calls are answered! We will route them to the appropriate party in your store.
USA
All calls are made from the United States
Not India, Guatemala, or Costa Rica
Car Biz Only
Virtual call center agents are 100% focused on automotive retail
Customized for you
One size does not fit all, so choose which lead sources to answer, what times, or what time of day
24/7 Stop the Clock
We can call every new lead 24 hours a day, 7 days a week
Open on Sunday
That’s right. We can work your leads 7 days a week
Hablamos Español
Bi-lingual agents are available for Spanish-speaking customers
Stay Informed
Notifications to your managers to keep them up to date on appointments
Generate more Appointments
What are you interested in?