Virtual BDC
Pay as you go Call Center
Work your leads through a professional automotive call center that can work alongside your sales team or current BDC agents or be your entire internet lead follow-up team or BDC department.
Virtual BDC Packages you can choose
Internet Lead Response
Follow-up with your dealership's Internet leads with up to 4 calls, 4 text messages, and 7 emails. And we'll even stop the clock with your OEM!
Stop the Lead Clock
When your dealership is closed, we will call, text, and/or email your outside-hours internet leads. Phone calls will be made between 8:00 AM to 8:00 PM for the best customer experience.
Service Appointment Setting
Route your inbound service appointment phone number to us and we will schedule those appointments to keep your service writers free to work with customers whose vehicles are already there.
Inbound or Outbound Call Campaigns for Marketing
Bring your dead leads back to life, or call your lease turn-in customers or anyone who hasn't used your service department in a while. We can make 3 phone attempts and leave voicemails to whomever you want us to call. We can answer your inbound marketing campaigns as well.
Outbound Call Campaign for Marketing
Route your incoming to calls to our call center and we will make sure all your calls are answered! We will route them to the appropriate party in your store.
USA
All calls are made from the United States
Not India, Guatemala, or Costa Rica
Car Biz Only
Virtual call center agents are 100% focused on automotive retail
Customized for you
One size does not fit all, so choose which lead sources to answer, what times, or what time of day
24/7 Stop the Clock
We will call every new lead 24 hours a day, 7 days a week
Open on Sunday
That’s right. We can work your leads 7 days a week
Stay Informed
Notifications to your managers to keep them up to date on appointments
Hablamos Español
Bi-lingual agents are available for Spanish-speaking customers
Pick your time to get more leads with automation and less work!