This is for you if you have a service department at your dealership! FRIKINtech has launched a full canvas of technologies to empower your team to get more leads on cars you can buy from your service customers.

Before the customer arrives for service

A pre-service valuation offer is made to the customer through AI over text. The AI is specially tuned to get an appointment for vehicle valuations and can have a conversation with the customer to answer any of their questions or concerns. Even if the customer did not buy their car from your dealership, the AI can still convert the customer into a sales appointment while maintaining the service appointment.

During the service appointment

A live dashboard of today’s (and future) service appointments is ready for any progressive salesperson or dealership with a manual process to fire offers directly to customers via text and/or email. It is perfect for anyone wishing to greet an old customer or for the agent already working the service drive.

After service has been done

When a repair order is closed, offers are sent to the customers who did not have an appointment or were not approached during their visit to ensure no customer falls through the cracks. The AI further engages the customers with this digital offer to schedule a VIP vehicle valuation appointment.

Complete automation for service drive acquisition ensures consistency and a backstop to those times when your staff is unavailable. All automation can be overridden for the days when your team is ready to pounce!

Talk to our team about: