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Internet vs. Floor volume 57

Internet vs. Floor volume 57

Feb 28, 2019 | CRM, Desking, Digital Retail, Finance & Insurance, Lead Response, Marketing, Websites

This is a rant. It pisses me off to still see the sales floor referring to Internet customers and forms from the website as “Internet Department” things.  When you still hear sales agents say “oh, that’s the Internet department” you know we have a problem. C’mon,...
GDPR will hinder your fancy digital marketing

GDPR will hinder your fancy digital marketing

Nov 6, 2018 | Digital Retail, Finance & Insurance, Marketing, Websites

Since May of 2018 we have had to hit “accept” on everything we touch online.  Talk about annoying.  Aside from that it is a show of how flat the world is online.  European legislation is now legislating in America.  But don’t get too bent out of...
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  • Phone Up Game Part 6: The Solution
  • Phone Up Game Part 5: Lack of Follow-up
  • Phone Up Game Part 4: Not Asking for the Appointment
  • Phone up Game Part 3: On Hold & Transfer Hell
  • Phone Up Game Part 2: Leads that never make it into the dealership CRM

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Our Opinions

Phone Up Game Part 2:  Leads that never make it into the dealership CRM

Phone Up Game Part 2: Leads that never make it into the dealership CRM

How’s Your Dealership Phone Up Game? In Part 1: The Real Cost of Unanswered Calls, we uncovered how much money you’re potentially losing in the marketing spend and sales profit due to inbound phone calls going unanswered. I wish I could tell you that’s the only...

Phone Up Game Part 1:  The real cost of unanswered calls to your dealership

Phone Up Game Part 1: The real cost of unanswered calls to your dealership

How's your Dealership Phone Up Game? For people in the automotive industry, it’s no secret dealerships are facing unprecedented staffing shortages right now. Do you know who doesn’t know that? Average car shoppers. This means when shoppers are placed on hold for long...

Give the Fed the FRIKIN Finger

Give the Fed the FRIKIN Finger

One could argue the Federal Reserve system was not created with the American citizen's benefit in mind. If you have studied the early 20th-century banking system, you may have heard of a secret meeting on Jekyll Island where the Federal Reserve was created. This...

How Reymore Chevrolet buys cars from service

How Reymore Chevrolet buys cars from service

Bill Bertram, GSM of Reymore Chevrolet, was hosted by TradePending and FRIKINtech to explain how they are automating their used vehicle acquisition from their service drive. https://youtu.be/5lS7SchtItA