dealership | FRIKINtech

Customer frustration points for trading are getting lower and more frequent

In 2024, the average amount customers paid for service was $515. However, the frustration point at which customers decided to trade their cars for something newer was slightly higher at $518. This indicates that service customers have made multiple high-dollar visits...

Customers trade cars after 2 years

The Trade-In Timing Trend Recent data indicates that consumers who purchased a vehicle are increasingly looking to trade it in approximately 24 months after their purchase. They casually re-enter the market after making their 18th payment. It takes them up to 6 months...

Dealership loyalty is off target by 12%

Improving Customer Loyalty in Car Sales In the competitive landscape of car sales, customer loyalty is a crucial metric that can significantly impact a dealer's success. Currently, car dealers are experiencing a loyalty rate of only 23% from customers who either...

AI is here for SALESiQ leads off dealer websites

Leads generated from our TRADEiQ tool have been answered by AI for months and that is generating great results! With the confidence it has inspired there, we are now offering lead follow-up for SALESiQ. SALESiQ places dynamic payments into your dealership website and...

Customer frustration points for trading are getting lower and more frequent

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Customer frustration points for trading are getting lower and more frequent

Customers trade cars after 2 years

Dealership loyalty is off target by 12%

AI is here for SALESiQ leads off dealer websites

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