Jun 23, 2024 | CRM, Desking, Equity Mining, FRIKINtech, Lead Response, Service Drive
After a hacker group held CDK’s system hostage for ransom (what has been reported at this time), FRIKINtech dealers were able to utilize the desking solution that automates payments to customers. This was especially useful for eLead CRM stores that lost their...
Sep 12, 2022 | Equity Mining, FRIKINtech, Lead Response
“The partnership with FRIKINtech has been nothing but remarkable,” said Thomas Eggers, Platform Digital Director at Nyle Maxwell Automotive and Stellantis National Dealer Council Member. Thomas was on a mission to find a solution that integrated with the dealership’s...
Mar 14, 2022 | CRM, Data Mining, Equity Mining, Lead Response, Service Drive
The most demanding market conditions automotive dealers have faced in the last two decades are upon us now. This market is putting dealers’ reputations at stake as customers show up excited about the rising values of their trade-ins only to find little inventory...
Feb 9, 2022 | CRM, Data Mining, Desking, Equity Mining, Lead Response, Marketing, Service Drive
The service drive is the most lucrative opportunity mining zone a dealership can tap. This vein of gold is built on customers who are already comfortable with the dealership because they’re trusting their vehicle to be maintained properly and paying for this...
Dec 9, 2021 | CRM, Data Mining, Lead Response, Marketing, Service Drive
Obviously it does or I wouldn’t write this article. So you can say “duh” to me. You can expand that “duh” by adding “automation ensures every lead gets a quote to engage with.” Humans tend to overthink which leads should get a...
Aug 26, 2021 | CRM, Desking, Lead Response
Studies have shown that employees who feel empowered are happier, healthier and stay at their place of employment longer. The same can be said when shoppers feel empowered; they are happier and will likely give you repeat business and great word of mouth referrals. So...
