Aug 17, 2022 | Data Mining, Equity Mining, Marketing, Service Drive
As we approach the 1st anniversary of SERVICEiQ, we have learned a ton, but the biggest surprise just dropped on my lap. In conversations with a few data-driven dealer groups, they believed 60% of their service business was to customers who did not buy that car from...
Aug 4, 2022 | Data Mining, Equity Mining, Marketing, Service Drive
Before we jump into the data, it helps to understand how a service customer in a car dealership can sell their car directly to the dealer. FRIKINtech pulls all the service repair orders to analyze those for accurate customer contact information, then checks to see if...
Apr 14, 2022 | Digital Retail, FRIKINtech, Marketing
Integrations can run deep within the Market Scan data platform. Both FRIKINtech and Modal utilize the Market Scan API to combine vehicle information, location data, and customer financing situations to generate transactional car payments to show a customer. When...
Mar 24, 2022 | Data Mining, Equity Mining, Marketing, Service Drive
When a new lead hits your CRM, does your BDC team ask the shopper if they are already a VIP customer with your dealership? How about a fresh up; do your salespeople ask? Up to 60% of service drive customers did not purchase their current vehicle from the servicing...
Feb 9, 2022 | CRM, Data Mining, Desking, Equity Mining, Lead Response, Marketing, Service Drive
The service drive is the most lucrative opportunity mining zone a dealership can tap. This vein of gold is built on customers who are already comfortable with the dealership because they’re trusting their vehicle to be maintained properly and paying for this...
Feb 1, 2022 | Data Mining, Equity Mining, FRIKINtech, Marketing, Service Drive
SERVICEiQ acquires inventory from the service department through automated trade-in offers and unlocks access to conquest customers WILLISTON, VT (Feb. 1, 2022) – FRIKINtech, the leading provider of automotive dealer engagement technology, launched SERVICEiQ – the...
