2024 Trends | Vehicle Equity Changes

2024 Trends | Vehicle Equity Changes

Vehicle Equity Trends: 2023 vs. 2024 Notably, while the average vehicle equity has seen a decline, there has been a significant increase in the percentage of customers who have fully paid off their vehicles. In 2024, the average vehicle equity was recorded at $8,724,...
Customers are spending $521 per service visit

Customers are spending $521 per service visit

Current Trends in Service Costs and Vehicle Age Recent data indicates that dealership service customers are now paying an average of $521 for service work on their vehicles. This figure reflects the increasing costs associated with vehicle maintenance and repairs as...
FRIKINtech awarded Best Tech Startup in Vermont 2024

FRIKINtech awarded Best Tech Startup in Vermont 2024

The Tech Tribune awarded FRIKINtech and other great Vermont tech companies “Best Tech Startup for 2024.” This is the third year FRIKINtech has won this award. It was also recognized as a “Best Tech Startup in Vermont” in 2021 and 2023. We are...
Automation & A.I. work together

Automation & A.I. work together

The average DMS database size we see is around 21,000 customers. There are an additional 1,100 service repair orders hitting the database every month. And the number of lease returns varies by dealership. Depending on the market, more than half of these customers are...
The FTC CARS rules in 2025

The FTC CARS rules in 2025

Oral arguments were made by NADA and the FTC to the 5th Circuit Court of Appeals in New Orleans on October 9th, 2024. Lawyers have opined NADA made the best arguments for the way the FTC has laid out the CARS rules. The basis of the argument was that the FTC did not...
Tougher times calls for more fishing lines

Tougher times calls for more fishing lines

Dealers are coming off the luckiest time in dealership history. Those years of low new car supply are behind us and it is tough remembering what it was like prior to that time. The good years were long enough to create new habits and establish new comfort levels....