Sep 19, 2022 | Equity Mining, FRIKINtech
David Friedman, GSM of Walls Ford, expresses his success at mining the service drive. Wall’s Ford in Massachusetts saw immediate results with SERVICEiQ in their first month! SERVICEiQ’s automation launched on Wall’s Ford’s service drive on...
Sep 12, 2022 | Equity Mining, FRIKINtech, Lead Response
“The partnership with FRIKINtech has been nothing but remarkable,” said Thomas Eggers, Platform Digital Director at Nyle Maxwell Automotive and Stellantis National Dealer Council Member. Thomas was on a mission to find a solution that integrated with the dealership’s...
Aug 18, 2022 | Equity Mining
FRIKINtech did its first deep-dive into a data comparison of closed service repair orders and historical sales to find 19.1% of customers in the service drive bought that car from that same dealership. That article can be found here and on DealerRefresh. Why is this...
Aug 17, 2022 | Equity Mining
As we approach the 1st anniversary of SERVICEiQ, we have learned a ton, but the biggest surprise just dropped on my lap. In conversations with a few data-driven dealer groups, they believed 60% of their service business was to customers who did not buy that car from...
Aug 4, 2022 | Equity Mining
Before we jump into the data, it helps to understand how a service customer in a car dealership can sell their car directly to the dealer. FRIKINtech pulls all the service repair orders to analyze those for accurate customer contact information, then checks to see if...
Jun 14, 2022 | FRIKINtech
Yeah yeah yeah, we’ve heard it too. Vendor X says they sold 30 cars for you last month, vendor Y claims another 40, and by the time you’re done listening to them all, you sold 200 more cars than you actually sold. We vendors sure like to take credit for...
Apr 14, 2022 | FRIKINtech
Integrations can run deep within the Market Scan data platform. Both FRIKINtech and Modal utilize the Market Scan API to combine vehicle information, location data, and customer financing situations to generate transactional car payments to show a customer. When...
Mar 24, 2022 | Equity Mining
When a new lead hits your CRM, does your BDC team ask the shopper if they are already a VIP customer with your dealership? How about a fresh up; do your salespeople ask? Up to 60% of service drive customers did not purchase their current vehicle from the servicing...
