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Surprise! Everything up front

Surprise! Everything up front

Feb 7, 2019 | CRM, Email, Lead Response

How is your CRM working out for you?  With the customer as the primary focus of your automotive CRM, your process is likely centered around building a relationship between the shopper and the sales agent or internet sales consultant. We do this because we are...
Why wait for a manager?

Why wait for a manager?

Feb 7, 2019 | CRM, Desking, Lead Response

The archaic practice of lassoing a car shopper into the showroom and making them wait while the over-caffeinated salesperson scampers back and forth to the great and powerful Oz for price and payment negotiations… well… it sucks! You need a better pencil tool....