Service Drive Spending in 2023

Service Drive Spending in 2023

As of May 2023, vehicle repair prices had already jumped 23% over 2022. The cost of maintenance is one of the most inflationary things consumers are experiencing. It is just behind healthcare increases. The increased inflation rate wasn’t the full cause of these...
Service Drive Spending in 2023

Engagement Stats from 2023

You can’t sell a car without an engaged shopper. Kris Cox (CEO of Cox Automotive Group) With all the recent DealerRefresh conversations on making dealership websites better by reducing the amount of lead-gating clutter tools, I figured the 2nd stats drop from...
Phone Up Game Part 6:  The Solution

Phone Up Game Part 6: The Solution

How’s your dealership phone up game? If you’ve followed along this far, you’re either realizing there’s some truth to this math or you’re just amused to see where this is going next.  Let’s recap the last 5 parts: Every lead you get comes from your...