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Phone Up Game Part 1:  The real cost of unanswered calls to your dealership

Phone Up Game Part 1: The real cost of unanswered calls to your dealership

Sep 5, 2023 | Marketing, Virtual BDC

How’s your Dealership Phone Up Game? For people in the automotive industry, it’s no secret dealerships are facing unprecedented staffing shortages right now. Do you know who doesn’t know that? Average car shoppers. This means when shoppers are placed on hold for...
FRIKINtech & Modal’s Digital Retailing tool Share Car Payment Settings

FRIKINtech & Modal’s Digital Retailing tool Share Car Payment Settings

Apr 14, 2022 | Digital Retail, FRIKINtech, Marketing

Integrations can run deep within the Market Scan data platform. Both FRIKINtech and Modal utilize the Market Scan API to combine vehicle information, location data, and customer financing situations to generate transactional car payments to show a customer. When...
How Automation Can Help in a Time of Low-Inventory, High-Demand

How Automation Can Help in a Time of Low-Inventory, High-Demand

Mar 14, 2022 | CRM, Data Mining, Equity Mining, Lead Response, Service Drive

The most demanding market conditions automotive dealers have faced in the last two decades are upon us now. This market is putting dealers’ reputations at stake as customers show up excited about the rising values of their trade-ins only to find little inventory...
Mine the Service Drive Right!  The 4 components needed

Mine the Service Drive Right! The 4 components needed

Feb 9, 2022 | CRM, Data Mining, Desking, Equity Mining, Lead Response, Marketing, Service Drive

The service drive is the most lucrative opportunity mining zone a dealership can tap. This vein of gold is built on customers who are already comfortable with the dealership because they’re trusting their vehicle to be maintained properly and paying for this...
Does Automation Work?

Does Automation Work?

Dec 9, 2021 | CRM, Data Mining, Lead Response, Marketing, Service Drive

Obviously it does or I wouldn’t write this article. So you can say “duh” to me. You can expand that “duh” by adding “automation ensures every lead gets a quote to engage with.” Humans tend to overthink which leads should get a...
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Recent Posts

  • Phone Up Game Part 6: The Solution
  • Phone Up Game Part 5: Lack of Follow-up
  • Phone Up Game Part 4: Not Asking for the Appointment
  • Phone up Game Part 3: On Hold & Transfer Hell
  • Phone Up Game Part 2: Leads that never make it into the dealership CRM

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Phone Up Game Part 2:  Leads that never make it into the dealership CRM

Phone Up Game Part 2: Leads that never make it into the dealership CRM

How’s Your Dealership Phone Up Game? In Part 1: The Real Cost of Unanswered Calls, we uncovered how much money you’re potentially losing in the marketing spend and sales profit due to inbound phone calls going unanswered. I wish I could tell you that’s the only...

Phone Up Game Part 1:  The real cost of unanswered calls to your dealership

Phone Up Game Part 1: The real cost of unanswered calls to your dealership

How's your Dealership Phone Up Game? For people in the automotive industry, it’s no secret dealerships are facing unprecedented staffing shortages right now. Do you know who doesn’t know that? Average car shoppers. This means when shoppers are placed on hold for long...

Give the Fed the FRIKIN Finger

Give the Fed the FRIKIN Finger

One could argue the Federal Reserve system was not created with the American citizen's benefit in mind. If you have studied the early 20th-century banking system, you may have heard of a secret meeting on Jekyll Island where the Federal Reserve was created. This...

How Reymore Chevrolet buys cars from service

How Reymore Chevrolet buys cars from service

Bill Bertram, GSM of Reymore Chevrolet, was hosted by TradePending and FRIKINtech to explain how they are automating their used vehicle acquisition from their service drive. https://youtu.be/5lS7SchtItA