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Virtual BDC – You need it, we got it

Virtual BDC – You need it, we got it

Nov 15, 2019 | CRM, Lead Response, Virtual BDC

Need an Internet Sales Department But Can’t Afford One?We got you. It has never been more important to properly respond to internet leads and engage your customers with first quality responses by phone and email. You never get a second chance at a first...
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Free Email Templates for Car Dealer Lead Response

Free Email Templates for Car Dealer Lead Response

We have used our many years of answering leads in a car dealership to develop email templates that any dealer can plug into the CRM or send manually. These free email templates are available to anyone looking for fresh ideas and new ways of engaging their internet...

Have you heard of the “Frustration Point?”

Have you heard of the “Frustration Point?”

I made it up - gotta admit that. But I didn't just pull it out of my... hat. My wife's older SUV used to cost us roughly $1,500 in annual repairs. Financially, that equated to $125 in "monthly payments" on that car we held the title to. Not a bad deal when the average...

How big is the service conquesting opportunity?

How big is the service conquesting opportunity?

What is conquesting the service drive? Conquesting service refers to converting service customers—those who did not purchase their vehicle from a particular dealership—into potential sales leads. This approach is vital for dealerships looking to expand their customer...

Car Dealers have a Loyalty Crisis

Car Dealers have a Loyalty Crisis

It is sad to say, but not a surprise that we have a loyalty crisis in car dealerships right now. At NADA 2023 I sat on a panel with some very sharp people. One of those people was Brian Pasch who can be quite polarizing. He said something that stuck with me as it was...