Sep 20, 2023 | CRM, Marketing, Virtual BDC
How’s your dealership phone up game? If you’ve followed along this far, you’re either realizing there’s some truth to this math or you’re just amused to see where this is going next. Let’s recap the last 5 parts: Every lead you get comes from your...
Sep 18, 2023 | CRM, Virtual BDC
How’s your Dealership Phone Up Game? In Part 4: Not Asking for the Appointment, we uncovered that so far, you’re potentially losing $1,477,547 per year due to unanswered call drops, leads not entered into the CRM, people who hang up from being on hold too long,...
Sep 13, 2023 | CRM, Virtual BDC
In Part 3: On Hold & Transfer Hell, we uncovered that so far, you’re potentially losing $1,017,433 per year due to unanswered call drops, leads not entered into the CRM, and people who hang up from being on hold too long. How’s that pit in your stomach doing?...
Sep 11, 2023 | CRM, Virtual BDC
How’s Your Dealership Phone Up Game? In Part 2: Leads that never make it into the CRM, we uncovered that so far, you’re potentially losing $508,892.16 per year due to unanswered call drops and leads not entered into the CRM. But wait! There’s more loss coming – buckle...
Sep 7, 2023 | CRM, Marketing, Virtual BDC
How’s Your Dealership Phone Up Game? In Part 1: The Real Cost of Unanswered Calls, we uncovered how much money you’re potentially losing in the marketing spend and sales profit due to inbound phone calls going unanswered. I wish I could tell you that’s the only...
Sep 5, 2023 | Marketing, Virtual BDC
How’s your Dealership Phone Up Game? For people in the automotive industry, it’s no secret dealerships are facing unprecedented staffing shortages right now. Do you know who doesn’t know that? Average car shoppers. This means when shoppers are placed on hold for...
Aug 2, 2023 | Data Mining, Equity Mining, Finance & Insurance, Service Drive
One could argue the Federal Reserve system was not created with the American citizen’s benefit in mind. If you have studied the early 20th-century banking system, you may have heard of a secret meeting on Jekyll Island where the Federal Reserve was created. This...
Jul 13, 2023 | Data Mining, Digital Retail, Equity Mining, Marketing, Service Drive
Bill Bertram, GSM of Reymore Chevrolet, was hosted by TradePending and FRIKINtech to explain how they are automating their used vehicle acquisition from their service...
Jun 21, 2023 | Data Mining, Equity Mining, FRIKINtech, Marketing, Service Drive
To join EQUITYiQ and SERVICEiQ’s automated texting and emailing, mail solidifies the trifecta of loyalty data mining. QR Codes Product leadership at FRIKINtech consists of former car dealers who did not care for the low tracking capabilities against the high...
May 18, 2023 | Data Mining, Equity Mining, Marketing, Service Drive
The average age of vehicles on American roads passed 12.5 years old this month. This time last year, cars were 12.2 years old on average. There are now 122 million vehicles older than ten years cruising around. This is due to tight new car supply and inflation in new...
