100% Biased Opinions
But it isn’t fake news
Have you heard of the “Frustration Point?”
I made it up - gotta admit that. But I didn't just pull it out of my... hat. My wife's older SUV used to cost us...
How big is the service conquesting opportunity?
What is conquesting the service drive? Conquesting service refers to converting service customers—those who did not...
Car Dealers have a Loyalty Crisis
It is sad to say, but not a surprise that we have a loyalty crisis in car dealerships right now. At NADA 2023 I sat on...
All the Stats! Dealer Loyalty, Service Expenses, Customer Engagement. Benchmarks of 2024
How did car dealers do with their customers in 2024? What trends are still happening in 2025? Dealership Loyalty needs help while service expenses soar. See the benchmarks and rate your dealership.
63% of service customers are not sales customers
In the competitive landscape of automotive sales, dealerships often overlook a significant opportunity: their service...
Massive Lead Boost for Independent Dealers
SALESiQ has been a franchise dealership tool since its inception. And now it not only is affordable for Independent...
Targeting older cars in your service drive
As the average age of cars on the road reaches 12.6 years, the financial burden of maintaining these vehicles is...
Dealer CRM Lead Reporting Sucks!
https://vimeo.com/1054557169 What is attribution? The dictionary definition of attribution: noun the action of...