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    

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    

    BDCiQ

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Inception Stats from 2023

Inception Stats from 2023

Feb 5, 2024 | Data Mining, Equity Mining, FRIKINtech, Service Drive

Inception, the movie, placed ideas into characters’ heads designed to motivate those characters to take a single action. Inception is an odd topic. We don’t think about it because we are so focused on the shopper who is already in the market to buy a car....
How Reymore Chevrolet buys cars from service

How Reymore Chevrolet buys cars from service

Jul 13, 2023 | Data Mining, Digital Retail, Equity Mining, Marketing, Service Drive

Bill Bertram, GSM of Reymore Chevrolet, was hosted by TradePending and FRIKINtech to explain how they are automating their used vehicle acquisition from their service...
Innovating Mail to Service & Equity customers

Innovating Mail to Service & Equity customers

Jun 21, 2023 | Data Mining, Equity Mining, FRIKINtech, Marketing, Service Drive

To join EQUITYiQ and SERVICEiQ’s automated texting and emailing, mail solidifies the trifecta of loyalty data mining. QR Codes Product leadership at FRIKINtech consists of former car dealers who did not care for the low tracking capabilities against the high...
Service is inconvenient – Sales is convenient

Service is inconvenient – Sales is convenient

May 18, 2023 | Data Mining, Equity Mining, Marketing, Service Drive

The average age of vehicles on American roads passed 12.5 years old this month. This time last year, cars were 12.2 years old on average. There are now 122 million vehicles older than ten years cruising around. This is due to tight new car supply and inflation in new...
Customers do not know you buy cars

Customers do not know you buy cars

May 9, 2023 | Data Mining, Equity Mining, Marketing, Service Drive

It is amazing what customers will do when they know something exists. It is also amazing how much dealers assume because we live the car life daily. Customers don’t know you buy cars. And you think every customer knows you will buy cars off the...
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Targeting older cars in your service drive

Targeting older cars in your service drive

As the average age of cars on the road reaches 12.6 years, the financial burden of maintaining these vehicles is becoming increasingly significant. The average repair costs for cars older than 10 years stand at approximately $610. This figure reflects the growing...

Dealer CRM Lead Reporting Sucks!

Dealer CRM Lead Reporting Sucks!

https://vimeo.com/1054557169 What is attribution? The dictionary definition of attribution: noun the action of regarding something as being caused by a person or thing: the electorate was disillusioned with his immediate attribution of the bombings to a separatist...

Customer frustration points for trading are getting lower and more frequent

Customer frustration points for trading are getting lower and more frequent

In 2024, the average amount customers paid for service was $515. However, the frustration point at which customers decided to trade their cars for something newer was slightly higher at $518. This indicates that service customers have made multiple high-dollar visits...

Customers trade cars after 2 years

Customers trade cars after 2 years

The Trade-In Timing Trend Recent data indicates that consumers who purchased a vehicle are increasingly looking to trade it in approximately 24 months after their purchase. They casually re-enter the market after making their 18th payment. It takes them up to 6 months...