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Retention stats from 2023
retention | rəˈtenSHən | noun the continued possession, use, or control...
Inception Stats from 2023
Inception, the movie, placed ideas into characters' heads designed to motivate those characters to take a single...
Engagement Stats from 2023
You can't sell a car without an engaged shopper. Kris Cox (CEO of Cox Automotive Group) With all the recent...
Equity Stats from 2023
This is the first of a few posts I plan to do on 2023 statistics from our data. Between analyzing dealers' sold &...
Being CARS Rule Compliant for the FTC is easier with FRIKINtech
The CARS rule's approach by the FTC was announced on December 12th, 2023. You can read the FTC's announcement of the...
Phone Up Game Part 6: The Solution
Dealership phone ups and outbound marketing campaign calls can be handled by a virtual call center. BDCiQ is your dealership’s BDC.
Phone Up Game Part 5: Lack of Follow-up
How much does it cost your car dealership when sales people do not follow up with customers in the CRM system?
Phone Up Game Part 4: Not Asking for the Appointment
How much does it cost a car dealership when their sales team does not ask for an appointment during a phone call?