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Email is your biggest loss of business

Email is your biggest loss of business

Mar 6, 2019 | Email, Lead Response, Marketing

We’ve always known about our phone answering problems, but I rarely hear anyone talk about what we’re saying to customers via car dealer email. Did you know that you can measure all sorts of things around email marketing and email responses to discover who is doing it...
Surprise! Everything up front

Surprise! Everything up front

Feb 7, 2019 | CRM, Email, Lead Response

How is your CRM working out for you?  With the customer as the primary focus of your automotive CRM, your process is likely centered around building a relationship between the shopper and the sales agent or internet sales consultant. We do this because we are...