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I have to talk to my wife

I have to talk to my wife

Feb 7, 2019 | CRM, Desking, Marketing

Overcoming objections is Sales 101. Any statement, excuse, or mindset which prevents a car shopper from buying the car today is an objection. They range from legitimate hang-ups like not having the correct vehicle in stock, waiting for a tax return, or selling the...
Customers aren’t abusive

Customers aren’t abusive

Nov 6, 2018 | Desking, Lead Response, Marketing

Customers are the devil! ….said by no salesperson ever. Only 2% of customers try to abuse the dealer’s programs and goodwill.  That means 2% of your customers will send your quotes directly to your competition and it the same reason why the majority of your...