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Why is 2022 customer loyalty so low in the service drive?
Dealership customer loyalty in service dropped to 19.1% in the summer of 2022. Why is this so low?
Service is a bigger opportunity than you think
Dealers lightly touch their service drive to retain those customers for sales. The opportunity to drive loyalty toward the sales department is bigger than most dealers know.
Vehicle Acquisitions from customers out-paced Trades in July
July 2022 Vehicle acquisitions were up from June using automated equity mining methods in the dealership service drive.
Announcing YOUnique Attribution
Attribution YOU care about on unique VINs and customer devices. Activity, Sold Deals, Trades sold, and acquired vehicles from the service drive.
FRIKINtech Joins CDK Global Partner Program
Williston, VT April 25th, 2022 – FRIKINtech, Inc. today announced that it has become a participant in the CDK Global...
FRIKINtech & Modal’s Digital Retailing tool Share Car Payment Settings
Modal digital retailing for car dealers is fully compatible with FRIKINtech’s systems due to sharing configuration through MarketScan.
Spencer Beckstead joins FRIKINtech as CRO
Spencer Beckstead, formerly of Larry H. Miller, joins FRIKINtech as CRO.
Changing the Script on Equity Mining Leads
When a new lead hits your CRM, does your BDC team ask the shopper if they are already a VIP customer with your...