Oct 1, 2020 | Desking, Digital Retail, Marketing
How did illumiQUOTE become the nation’s best lead engagment solution in under a year? Tap above to test drive your internet department’s best friend.Engage your online shoppers, all your internet leads, and dazzle your databases with transparency a...
Sep 17, 2020 | Desking, Digital Retail, Marketing
For Immediate Release Market Scan and FRIKINtech’s partnership facilitates Prestige Volvo developing and delivering a completely transformed retail experience. COVID-19 has challenged Automotive Retailers to reinvent and realign their businesses. Those who are willing...
Sep 1, 2020 | CRM, Desking, Digital Retail, Finance & Insurance, FRIKINtech, Lead Response
While many car dealers have settled into the “new normal” (a phrase that should certainly die a fiery hot death along with “unprecedented” and “uncertain times”, we get it, stuff is weird), there is an underlying concern that our...
Aug 15, 2020 | CRM, Desking, Lead Response
So, what’s your strategy for responding to leads from Autotrader, Cars.com and Cargurus? Do you use the same first response template for all of your lead types? Well, here’s the rub. You’re probably not the only dealer getting a swing at these...
Jul 22, 2020 | FRIKINtech
Rick Gibbs named chairman of the board at FRIKINtech, Inc., effective July 22nd, 2020. FRIKINtech is short for FRIKTIONLESS technologies and aimed at car dealers who want to automate transparency on their websites and in their CRMs.FRIKINtech is paramount to the...
Jul 6, 2020 | CRM, Marketing, Websites
In 2001, I was handed the reigns to my dealer group’s website. Back then, showing a list of cars like a spreadsheet was a big deal. Photos? Ha! Those were untenable due to cost. Third parties weren’t much of a thing, but neither was the online shopping experience. The...
Jun 15, 2020 | Desking, Digital Retail, Lead Response, Marketing, Websites
Every car deal involves numbers, the dollars and cents of the deal. When numbers are presented, customers react. This has been happening since the first car was sold. With current automotive digital retail tools, we lose the rudimentary act of gauging a...
May 28, 2020 | CRM, Digital Retail, Marketing, Websites
For Part Two (part one here), we must first acknowledge that car shoppers are irrational and emotional. More often than not, we make purchase decisions based on what looks good and feels cool instead of choosing vehicles with adequate comfort, decent gas mileage, and...