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Email Delivery Problems
CRM systems are not doing themselves many favors with their lack of transparency into how many emails are being...
First or Fifth? What’s Your FQR?
If you ain’t first you’re last. I never would have thought that any valuable internet sales training information would...
Ignorance or Apathy?
Which is worse, ignorance or apathy? I don't know and I don't care. Sure, that's a great punch line, but its not so...
Training customers to ignore your emails
Originally posted on DealerRefresh If you ask your Internet leads for a phone number before answering their question...
Spoiled Rotten Car Shoppers
Instant gratification is the desire to experience pleasure or fulfillment without delay or deferment. Basically, it's...
Garbage Lead Responses
Want more leads?Knee-jerk response? Absolutely! But why?While there is no denying that the more opportunities you cram...
Trust and Transparency Trumps Distance
"Advertising is based on one thing - happiness." Mad Men buffs will remember that Don follows that pearl with...
Digital Retailing: Just A New Objection?
A few years ago, tech company managers were sitting around a room, and someone started lamenting about a bad...